No Show Policy
Your spa treatments are reserved especially for you. Josie values your business and asks that you respect the spa's scheduling policies. Should you need to cancel or reschedule, please notify her at least 24 hours in advance.
Any cancellations with less than 24 hours of notice are subject to a cancelation fee amounting to 50% of your scheduled service. Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service. A deposit is required for all microneedling appointments. Any cancellations within 72 hours of your scheduled appointment are non-refundable. Josie recognizes her and her client's time is valuable and has implemented this policy for this reason. When you miss an appointment with Josie, she not only loses your business but also the potential business of other clients who could have scheduled an appointment for the same time.